We are concerned about the ongoing issues with the FourteenFish ePortfolio platform, including the withdrawal of the Consult function and wider operational problems following changes introduced by Optum.
Over recent months, GP registrars, trainers and TPDs have experienced the negative impact these changes are having on training, WPBAs, consultation recording, SCA preparation and progression towards ARCP.
We, GP registrars and trainers, therefore:
- call for urgent mitigations to address the impact of ongoing platform issues, including timely technical support arrangements for unresolved technical problems and reassurance that registrars would not be disadvantaged at ARCP because of platform-related disruption;
- express serious concerns about Optum’s ability to provide a reliable and sustainable service that meets the needs of GP registrars and trainers;
- call on the RCGP to engage with registrars on the long-term future of the ePortfolio platform, including consideration of alternative provision models if current issues cannot be adequately resolved.
